Privacy Policy
1. General
Kontor of Bruges, with its registered office at Lekestraat 6B, 8433 Schore, Belgium, and company number BE0845.924.132, is the data controller for personal data collected through this website. We respect your privacy and process your data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
2. What data do we collect?
When you visit our website or contact us at info@kontorofbruges.com, we may collect the following data:
- First and last name (if provided by you)
- Email address
- Company name
- Any other information you voluntarily share in your message
Additionally, technical data such as your IP address, browser type, and cookie preferences may be automatically collected. For more information on the cookies we use, please refer to our Cookie Policy.
3. Data processed on behalf of our Clients (End-Customer Data)
In our role as a logistics relay provider, we process personal data of our Clients’ end-customers (such as names and delivery addresses) provided to us via shipping templates. In this capacity, Kontor of Bruges acts as a Data Processor, while the Client remains the Data Controller.
- Purpose: This data is used strictly for generating shipping labels and facilitating delivery.
- Retention: End-customer data is retained for a maximum of 90 days after the shipment is dispatched, unless a longer retention period is required for legal or tax purposes.
4. Why do we use your data?
We process this data exclusively for the following purposes:
- To respond to your inquiries or quote requests.
- To perform and manage our services.
- For the technical and functional operation of our website.
5. Legal basis for processing
The processing of your data is based on your consent (e.g., when filling in a contact form) or on our legitimate interest in responding to inquiries from potential clients.
6. Sharing with third parties
We do not sell your data. Your data is only shared with third parties when necessary for our services (e.g., IT providers or carriers). In such cases, we conclude a data processing agreement to protect your data.
7. Retention period
We do not retain your personal data longer than necessary for the purpose for which it was collected. Data from a contact inquiry is in principle deleted within two years after the last contact.
8. Your rights
You have the right at any time to access, correct, or delete your data. You may also object to the processing, request data portability, or withdraw your consent. To exercise these rights, contact us at info@kontorofbruges.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels.
9. Data Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access. This includes secure server environments and restricted access to personal data for authorized personnel only.
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10. Changes
This Privacy Policy may be updated. The most recent version is always available on our website.