Your EU Parcel Relay. No Storage. No Customs Headaches.
Your customers want a local delivery experience. Instead they get customs delays, surprise fees, and frustration. We fix that. Outsource your European distribution to our Belgian relay hub. Consolidate your orders onto one pallet of pre-packed boxes. Ship it DDP to our Belgian hub. We label each box and inject them into the EU carrier network at domestic rates. Whether you ship from the US, Vietnam, or the UK.
EU Customs Reform: The July 2026 Shift. Is Your Logistics Strategy Ready?
Your EU customers don’t care about customs. They care about receiving their order on time, without unexpected charges.
From 1 July 2026, the former duty exemption for eligible low-value imports has been replaced by the EU’s new simplified customs duty system. If you regularly ship low-value orders into Europe, your distribution strategy deserves another look.
Brands relying on outdated shipping models may face higher costs, more delivery friction, and increased pressure on customer retention.
Kontor of Bruges helps you stay ahead of that shift. We consolidate your EU-bound orders into a streamlined Belgian relay-hub workflow, supporting shipment data review, cross-docking, and last-mile carrier injection across the EU. The result is a more predictable delivery experience for your customers and a more scalable logistics model for your business.
How It Works
1.
You ship DDP.
Your pallet arrives at our Belgian hub under DDP. You remain the Importer of Record at all times.
2.
We process.
We receive your pre-packed boxes, run your addresses through DHL, flag errors, and apply EU labels. No picking, no repacking.
3.
We dispatch.
Your boxes enter the EU carrier network at domestic rates. Full tracking visibility. Delivery in 2 to 5 business days.
4.
No storage.
Every box has a destination on arrival. We relay, we don’t warehouse.
Wherever You Ship From, We've Got You Covered
Shipping from the US or Canada?
Since the EU’s new simplified customs duty system came into effect on 1 July 2026, shipping low-value parcels into Europe requires a more structured approach. Our DDP relay workflow helps you reduce delivery friction while giving your customers a predictable delivery experience.
Shipping from Vietnam?
EU customers feel far away. Trust is hard to build across borders. A local delivery experience from Belgium changes that. Full tracking visibility, domestic EU rates. Your customers feel like you’re next door.
Scaling across the EU?
Every country has different rules. Managing five carriers is a full-time job. One hub. Five shipping zones. One operational workflow. We handle the complexity while you grow.
Looking for subscription box, corporate gift, or campaign distribution? See our batch services
Why Brands Outside the EU Choose Kontor of Bruges
DDP Without the Confusion
We review your shipment documentation and data for completeness and consistency before shipments enter our relay workflow, helping reduce avoidable customs issues.
Domestic EU Shipping Rates
Your boxes travel through the EU carrier network at domestic rates from Belgium, avoiding repeated international parcel movements.
No Storage. No Warehouse Fees.
We operate a high-speed relay. Your boxes arrive, get labelled, and depart. You never pay for shelf space.
Transparent Pricing
Per-box handling from €5. Shipping at domestic rates. No hidden fees. No long-term contracts.
Recent Insights
Parcel Relay Hub vs. Traditional 3PL
Which EU Distribution Model Fits Your Business?
Traditional 3PL or parcel relay hub? Compare both EU distribution models and learn which fits your volume, SKU complexity, and inventory strategy.
Why DDP Alone Does Not Solve EU Parcel Operations
Why parcel injection changes the economics of EU distribution
DDP solves compliance, not operational inefficiency. Learn why parcel injection changes last-mile economics, carrier access, and reverse logistics for recurring EU parcel flow at scale.
Commercial Invoice Requirements for EU Shipments
What needs to be on your commercial invoice for EU customs clearance
What needs to be on your commercial invoice for EU customs clearance? Learn the key fields, ICS2 rules, and how to avoid costly delays.
Ready to Reach Your EU Customers?
Tell us about your boxes and where they need to go. We’ll build your EU distribution plan.
Please note: our relay service is for EU-bound deliveries only.