Your EU Parcel Relay. No Storage. No Customs Headaches.
Your customers want a local delivery experience. Instead they get customs delays, surprise fees, and frustration. We fix that. Outsource your European distribution to our Belgian relay hub. Consolidate your orders onto one pallet of pre-packed boxes. Ship it DDP to our Belgian hub. We label each box and inject them into the EU carrier network at domestic rates. Whether you ship from the US, Vietnam, or the UK.
EU Customs Reform: The July 2026 Shift. Is Your Logistics Strategy Ready?
Your EU customers don’t care about customs. They care about receiving their order on time, without unexpected charges.
From 1 July 2026, many low-value imports into the European Union become more expensive to process. Brands relying on outdated shipping models may face higher costs, increased delivery friction, and more pressure on customer retention.
Kontor of Bruges helps you stay ahead of that shift. We consolidate your EU-bound orders into a streamlined Belgian relay-hub workflow, supporting shipment data review, cross-docking, and last-mile carrier injection across the EU. The result is a more predictable delivery experience for your customers and a more scalable logistics model for your business.
How It Works
1.
You ship DDP.
Your pallet arrives at our Belgian hub with duties and VAT pre-settled. You remain the Importer of Record. Always.
2.
We process.
We receive your pre-packed boxes, run your addresses through DHL, flag errors, and apply EU labels. No picking, no repacking.
3.
We dispatch.
Your boxes enter the EU carrier network at domestic rates. Full track and trace. Delivery in 2 to 5 business days.
4.
No storage.
Every box has a destination on arrival. We relay, we don’t warehouse.
Wherever You Ship From, We've Got You Covered
Shipping from the US or Canada?
The de minimis exemption ends July 2026. Every package into the EU will need formal customs clearance. Our DDP relay handles that. Predictable costs, no customs shocks for your customers.
Shipping from Vietnam?
EU customers feel far away. Trust is hard to build across borders. A local delivery experience from Belgium changes that. Full track and trace, domestic EU rates. Your customers feel like you’re next door.
Scaling across the EU?
Every country has different rules. Managing five carriers is a full-time job. One hub. One invoice. Five shipping zones. We handle the complexity while you grow.
Looking for subscription box, corporate gift, or campaign distribution? See our batch services
Why Brands Outside the EU Choose Kontor of Bruges
DDP Without the Confusion
We review your paperwork before your goods leaves your country. You avoid customs delays, fines, and surprise fees.
Domestic EU Shipping Rates
Your boxes travel at local rates from Belgium. No international surcharges. No customs bills for your customers.
No Storage. No Warehouse Fees.
We operate a high-speed relay. Your boxes arrive, get labelled, and depart. You never pay for shelf space.
Transparent Pricing
Per-box handling from €5. Shipping at domestic rates. No hidden fees. No long-term contracts.
Recent Insights
GPSR Compliance for Non-EU Brands
What You Need to Know Before Shipping to Europe in 2026
GPSR compliance explained for non-EU brands. Responsible Person, labeling rules, and what happens if you ignore the regulation.
IOSS, EORI, and VAT
A Simple Guide for Non-EU Sellers Shipping to Europe
Practical guide to IOSS, EORI and VAT for non-EU sellers shipping to Europe.
Navigating EU Import Compliance
What Non-EU Brands Must Optimize in 2026
Guide to ICS2, data requirements, and relay hub benefits
Ready to Reach Your EU Customers?
Tell us about your boxes and where they need to go. We’ll build your EU distribution plan.
Please note: our relay service is for EU-bound deliveries only.